Tutorial Pax.com [PAX 3 Vaporizer] SE Guide

stealthysnake88 · 09-12-2022, 04:51 PM

(09-12-2022, 04:45 PM)mothered Wrote:
(09-12-2022, 04:30 PM)djduderizx Wrote:
(09-12-2022, 04:28 PM)mothered Wrote: Good.

If they still refuse to reply, the next step Is to request an escalation.
Request an escalation with who?
With Pax - they're not responding to your concerns, so It must be dealt with by someone on a higher level.

I have no other way to contact them besides email

EbGeeze · 09-12-2022, 10:12 PM

Mine arrived after aost 2weeks thanks

mothered · 09-13-2022, 02:07 AM

(09-12-2022, 04:51 PM)djduderizx Wrote:
(09-12-2022, 04:45 PM)mothered Wrote:
(09-12-2022, 04:30 PM)djduderizx Wrote: Request an escalation with who?
With Pax - they're not responding to your concerns, so It must be dealt with by someone on a higher level.
I have no other way to contact them besides email

Are you not able to open/submit a ticket?

Facade · 09-13-2022, 04:02 PM

Ideal method, replacement sorted within a couple emails. Arrived ~ 1 week later

stealthysnake88 · 09-13-2022, 11:16 PM

(09-13-2022, 02:07 AM)mothered Wrote:
(09-12-2022, 04:51 PM)djduderizx Wrote:
(09-12-2022, 04:45 PM)mothered Wrote: With Pax - they're not responding to your concerns, so It must be dealt with by someone on a higher level.
I have no other way to contact them besides email
Are you not able to open/submit a ticket?

They just got back to me after a week haha

mothered · 09-14-2022, 02:48 AM

(09-13-2022, 11:16 PM)djduderizx Wrote: They just got back to me after a week haha

It's ridiculous to wait a week for a simple reply.

Where does your claim currently stand?

smhent · 09-14-2022, 04:02 AM

tried this twice, first time went thru completely smooth but didn't get a charger with mine, second try they asked me for video proof of it and i just attached a corrupted mp4 to my email and they went through with it again :-)

mothered · 09-14-2022, 04:16 AM

(09-14-2022, 04:02 AM)smhent Wrote: tried this twice, first time went thru completely smooth but didn't get a charger with mine, second try they asked me for video proof of it and i just attached a corrupted mp4 to my email and they went through with it again :-)

Congrats, a job well done on both occasions.

Highstuff984 · 09-14-2022, 06:02 PM

(09-04-2022, 03:50 AM)mothered Wrote:
(09-03-2022, 09:12 PM)Highstuff984 Wrote: Sick guide, my se just went through it was abit rocky as i initially gave them a used SN i got through with a fresh one and just placed the order
So a replacement has already been dispatched?

It came in the other day, they gave no tracking it just showed up. nonetheless its a good n smooth se. Gonna look into hitting it a couple more times, should i do the next ones with different info/ on a different accounts?

smhent · 09-14-2022, 08:02 PM

I used completely different info/email/account, i would recommend it