[Extimulate]

Instructions:
1. Go to http://www.shophde.com/ and find the laser pointer you want
2. Click Contact Us
3. Email them, tell them that you recently ordered a (laser) and it arrived in the mail, then you opened the package and the button that you push on the laser(To turn it on) is missing
4. You should receive an email back saying that they will send you a new laser immediately
5. It'll arrive in the mail soon

Notes:
They may ask where you bought it from, say ebay or amazon.
If they refuse to send you a new one(Which is unlikely) then start getting mad and blackmail them. Those lasers are illegal in the US anyways.

[ねこまっしぐら]

Thanks Something fun to SE. But isn't this site just a distributing site? Not the manufacture? So how are we to tell them that we got a laser from amazon or ebay? Could you link me to a specific laser?

[Extimulate]

Thanks Something fun to SE. But isn't this site just a distributing site? Not the manufacture? So how are we to tell them that we got a laser from amazon or ebay? Could you link me to a specific laser?

Tell them you've got it as a gift from their site.