Tutorial Belkin SE Method

Qlova · 07-24-2018, 11:34 AM

This guide will tell you how to get the wireless charger as it is the easiest product to SE as it has no serial number on it, however I'm guessing most if not all products will be the same process (you may need to acquire serial numbers for products that have it on).

This method is for USA only, as they have a different policy in Europe (they require you to send it back, so you could easily box them), or try reshipping.

1. Go to belkin.com and go to the live chat and speak with a technician. Tell him your wireless charger is not working correctly and come up with some bullshit as to why. He'll ask for the model number - this is the same on all products, so just obtain the model number which is pretty easy.

2. After this they will ask you questions and do some troubleshooting and eventually they'll say they can replace it. If they ask for POP, say it was a gift, or use a receipt generator.

3. You will then get asked to send a photo of the charger with the cable cut - he says this is so you cannot use a faulty product which would damage your phone which is fair enough, but tell him you want to use the cable for other things and assure him you take full responsibility if anything happens. He will accept this and move on.

4. If the rep insists on a photo of just the charger, find a second hand one for sale online somewhere, take a screenshot and send it him. Or to be safe you can print out the photo and take a photo with your phone and send it that way.

Enjoy it while you can

DragonicRek · 07-24-2018, 11:50 AM

Sounds good, thank you for sharing

mothered · 07-24-2018, 11:54 AM

A simple, yet effective.

It can also be used as a general guide for those outside the US, and for similar circumstances.
Appreciated.

skrtja · 07-24-2018, 12:35 PM

I need a wireless adapter as my Netgear one failed and it was a refurb so the sn is faded out. Will I need a s/n for this?

Qlova · 07-24-2018, 01:10 PM

(07-24-2018, 12:35 PM)skrtja Wrote: I need a wireless adapter as my Netgear one failed and it was a refurb so the sn is faded out. Will I need a s/n for this?

I'm not sure. The best way to find out will be trial and error. Just follow the process and if he asks for an S/N, go and find one or come up with a reason to why you can't get it and suggest a POP instead, then use a receipt generator.

Keep me updated on how it goes.

Vultra · 07-24-2018, 02:35 PM

Sounds very simple and effective method to use.

mothered · 07-24-2018, 03:14 PM

(07-24-2018, 12:35 PM)skrtja Wrote: I need a wireless adapter as my Netgear one failed and it was a refurb so the sn is faded out. Will I need a s/n for this?

Alternatively, you can pick one up for a fraction of the cost of what they were worth many years ago.

I purchased one around a month ago for 4$.

K4X3L1 · 07-24-2018, 03:32 PM

Belkin is easiest company which I SE'ed.
I tried firstly SE Belkin's Type C cable and they told me to send picture of this cable and I accidently sent them photo of lightning cable.and next day I received tracking number for Type C Cable.
and if they'll tell you to send deffective item back,tell them that You are at trip and you can't send deffective now.

skrtja · 07-24-2018, 06:04 PM

I had a really sweet girl as my representative and she was flirting with me like crazy. She complimented me and asked about my personal life lol.

Lucidiant · 07-25-2018, 05:09 AM

(07-24-2018, 06:04 PM)skrtja Wrote: I had a really sweet girl as my representative and she was flirting with me like crazy. She complimented me and asked about my personal life lol.

w h a t ..... LOL..that seems highly unlikely.

Tutorial Belkin SE Method
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