[NaderTheWanderer]

When I worked at a drug store many years ago, I had a woman phone the front register to ask if she could return ibuprofen that didn’t work for her. I told her we’d be happy to refund her if she brought it back to the store. She then clarified that she had purchased it there but was currently in another state, on vacation, and had already thrown the ‘faulty’ bottle out. Oh, and that it was somehow the store’s fault the medication was faulty. She wanted to process a refund over the phone with her credit card.

That was a long phone call.

[goop11]

Social engineering at its finest