[jadsm]

I have placed and received an order from target for a pair of sony xm4 and I also added some other things to increase the weight and size. I tried to do PEB.

I tried contacting target customer service and he flat out rejected me saying that the weight that they put on the box was correct ( it said 8lbs but when I added everything up by myself it was 5lbs max). He also said that he was sure that the headphones were in the box. Even when I kept telling the agent that I haven't relieved it he never budged.

Should I continue to push for a refund or replacement or should I take the L and return the items?