[mothered]

Does Luxottica owned brands/shops link information about returns?

If there's no reason to thoroughly cross-check a given return, you'll be fine.

[shinee]

as I said a few months back: Oakley is incredibly easy-going and had no problem with EB with them. very good customer service though all around.

[Tedness]

I immediately went into chat and claimed EB: I was asked whether I wanted refund or replacement and to send some pics to an email.

Did they ask for proof of signature? I am planning to SE Oakley with false identity as I have done ray-ban recently and they asked for signature proof for finalising the refund. Just curious as both brands are under same parent company and use same carrier, will it create a suspension if I use true name this time? Though address would be different.

[mothered]

I am planning to SE Oakley with false identity
Just curious as both brands are under same parent company and use same carrier, will it create a suspension if I use true name this time?

If there's no reason to thoroughly Investigate your accounts, you're good to go.

[Ordnael92]

I immediately went into chat and claimed EB: I was asked whether I wanted refund or replacement and to send some pics to an email.

Did they ask for proof of signature? I am planning to SE Oakley with false identity as I have done ray-ban recently and they asked for signature proof for finalising the refund. Just curious as both brands are under same parent company and use same carrier, will it create a suspension if I use true name this time? Though address would be different.

I SEed both using the same credentials, no proof of signature asked

[Tedness]

I SEed both using the same credentials, no proof of signature asked

It took 5 working days after receiving the order to get the refund. One of quick and easy SE I have done recently. Thank you @Ordnael92 for your inputs.

[mothered]

It took 5 working days after receiving the order to get the refund. One of quick and easy SE I have done recently.

Congrats.

Was It smooth sailing from start to finish?

[Ordnael92]

I SEed both using the same credentials, no proof of signature asked

It took 5 working days after receiving the order to get the refund. One of quick and easy SE I have done recently. Thank you @Ordnael92 for your inputs.

You're welcome, enjoy your sunglasses!

[Tedness]

Congrats.

Was It smooth sailing from start to finish?

Thank you @mothered.

It was easier than ray-ban. After receiving the delivery I sent them email with a pic for EB. Next day they replied with asking refund or replacement. After that I just had to wait for 4 days for refund to be credited in my account.

[Ordnael92]

Congrats.

Was It smooth sailing from start to finish?

Thank you @mothered.

It was easier than ray-ban. After receiving the delivery I sent them email with a pic for EB. Next day they replied with asking refund or replacement. After that I just had to wait for 4 days for refund to be credited in my account.

I concur. Oakley's refund was very straightforward, while Ray Ban's had a little "hiccup" along the way: they said my return number (not that I had to return anything, they just treat all refunds as returns) hadn't worked properly, so they had to manually adjust a lil things and issue the refund. After that, it took the exact same time as Oakley for the money to get back into my account.