[Metalpriest]

Let's say I purchased a smartphone from a source other than Amazon. The product has developed a battery problem, and even when it is in warranty, no replacement or free repair is offered.

Now, can I order the same item from Amazon, replace the old smartphone with the new smartphone, and return the item? What else should I do before doing this? Anything related to the IMEI or maybe data wiping before doing this.

Thanks!