[Andrea Bags]

company I successfully she'd wants a video of me opening the replacement product they sent me. Should I just ignore the calls? it wasn't a refund, it was a sn see

[mothered]

company I successfully she'd wants a video of me opening the replacement product they sent me.

Your replacement has been approved and dispatched, so I don't understand why they're requesting a video after the event.

Who's the company and what was their exact request?

[shinee]

double down on them with a DNA XD
no but for real it is rather weird for them to request something like this

[reeeded]

I did my first refunding 1 week ago. Good luck

[Andrea Bags]

double down on them with a DNA XD
no but for real it is rather weird for them to request something like this

lol I should've. I told them I got the package over the phone but they still want that

[mothered]

I told them I got the package over the phone but they still want that

Who's the company?

[Andrea Bags]

I told them I got the package over the phone but they still want that

Who's the company?

it's not a big big company that's why I haven't said the name

[mothered]

it's not a big big company that's why I haven't said the name

Fair enough.

[Andrea Bags]

so I'll just ignore them they have tracking and I said I got it

[mothered]

so I'll just ignore them

Do exactly that.

They've approved and dispatched the replacement, so the claim has obviously been finalized. As such, there's no reason for their request, nor should you comply.