Samsung 07-09-2022, 05:45 PM
#1
Has anyone dealt with samsung directly before? May try EB one of their watches.
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RE: Samsung 07-10-2022, 11:31 AM
#5
(07-09-2022, 09:36 PM)WLT17 Wrote: One of their watches
Most of their smartwatches are lighter then 100g, so they're perfect for EB. What does the watch weigh you have in sight?
Experienced Social Engineer
RE: Samsung 07-10-2022, 11:34 AM
#6
(07-10-2022, 02:59 AM)mothered Wrote:46.5g(07-09-2022, 09:36 PM)WLT17 Wrote: One of their watchesWhat's the precise weight?
(07-10-2022, 11:31 AM)K03NT3S31N Wrote:46.5g but just wondering if people have experience with them, as im hoping they aren't like amazon now just asking for police reports.(07-09-2022, 09:36 PM)WLT17 Wrote: One of their watches
Most of their smartwatches are lighter then 100g, so they're perfect for EB. What does the watch weigh you have in sight?
(This post was last modified: 07-10-2022, 11:35 AM by WLT17.)
RE: Samsung 07-10-2022, 12:28 PM
#7
(07-10-2022, 11:34 AM)WLT17 Wrote: 46.5gPerfect to EB It.
AirPods 3rd generation are almost the same weight, and they have a very high success rate.
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RE: Samsung 08-12-2022, 07:48 PM
#8
Update
They said they checked with packagers and warehouse and there was no tampering with the package. I pushed and said show me evidence etc prove to me my watch was in its box at time of packaging. Reply said they checked with everyone and can't proceed with my claim. Would avoid as it seems they just deny claims.
They said they checked with packagers and warehouse and there was no tampering with the package. I pushed and said show me evidence etc prove to me my watch was in its box at time of packaging. Reply said they checked with everyone and can't proceed with my claim. Would avoid as it seems they just deny claims.
RE: Samsung 08-13-2022, 04:06 AM
#9
(08-12-2022, 07:48 PM)WLT17 Wrote: They said they checked with packagers and warehouse and there was no tampering with the package. I pushed and said show me evidence etc prove to me my watch was in its box at time of packaging. Reply said they checked with everyone and can't proceed with my claim.Nonsense. For all you know, they could've made the whole thing up.
Request an escalation.
RE: Samsung 08-13-2022, 02:06 PM
#10
Keep us updated, interested to see what happens. Quite unusual that they said they can't proceed with your claim.
Maybe if you called them and expressed outrage (at the way the situation was handled, not the actual rep), you might be able to get an esclation/have it looked at again a lot faster.
if you look at it this way, it's an insult to injury. Firstly, you can argue about how this has inconvenienced you terribly and how you needed the item urgently (gift, etc.). And now for them to say they can't do anything else to help you, even though it's their own mistake is quite crazy.
Maybe if you called them and expressed outrage (at the way the situation was handled, not the actual rep), you might be able to get an esclation/have it looked at again a lot faster.
if you look at it this way, it's an insult to injury. Firstly, you can argue about how this has inconvenienced you terribly and how you needed the item urgently (gift, etc.). And now for them to say they can't do anything else to help you, even though it's their own mistake is quite crazy.
(This post was last modified: 08-13-2022, 02:09 PM by wdihuwuhidhuw.)
