[Cressi]

Tell them that you've never received the order.

That's no bad idea, didn't think of that ^^

Tell them they sent you left handed lock picks but you ordered right handed lock picks.

They're kinda universal, we're not rich

"yer tension wrench broke my homie"

"yer pick snapped when I pushed it against a tumbler, yo"

I think that voids the warranty, but could try it ^^

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Thanks, anyways ^^