RE: SE smartphone shipped DHL 10-01-2022, 10:57 AM
#4
(10-01-2022, 05:20 AM)mammta21 Wrote: So replying to your questions:^ It does not relate to lost shipments/packages In transit - which Is what the DNA Is based on.
1)Are they liable for lost shipments? - I found this in their policy ---->
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
(10-01-2022, 05:20 AM)mammta21 Wrote: RETURNS AND COMPENSATION PROCESSSelf-explanatory.
Irrelevant to loss of goods In transit.
(10-01-2022, 05:20 AM)mammta21 Wrote: So if they require signature will need to sign with a different name or something?Correct.
Be sure It's somewhat legible so when they check It, the name will not be associated to yours, hence "you" did not sign It.
(10-01-2022, 05:20 AM)mammta21 Wrote: Phone itself is 215 grams but with charger/accessories box probably could reach 500 grams, not sure though cause I can't find info about the whole package weight.The maximum weight to EB It Is 120 grams.
(10-01-2022, 05:20 AM)mammta21 Wrote: Thanks again for assisting me @motheredYou're welcome.













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