[mothered]

For me, superlight mouse on Logitech store, eb, just the mouse inside

That's precisely how It's performed.

[Injera]

For me, superlight mouse on Logitech store, eb, just the mouse inside, worked fine, refund after a couple of weeks

Can I ask when you did it and what country/area you're in? I'd always heard logitech was notoriously difficult

---

For me, superlight mouse on Logitech store, eb, just the mouse inside

That's precisely how It's performed.

Very nice and simple. I guess I'm paranoid there will be a catch haha. Thanks again for the info

[mothered]

Very nice and simple. I guess I'm paranoid there will be a catch haha.

You're just being cautious, which Is a good thing.

[Injera]

Very nice and simple. I guess I'm paranoid there will be a catch haha.

You're just being cautious, which Is a good thing.

My order was canceled and I received this email from bestbuy:

[name], we had to cancel your order.
Unfortunately, we experienced a problem verifying some of your information, so we had to cancel your order.
For details regarding refunds and credits, see the What You Need to Know section.

We're sorry for this inconvenience. We value you as a customer and hope to see you again soon.

---

Not sure why this happened. The four things I can think of are that I used a vcc, a random billing address, random phone number, and that my account was brand new. Any thoughts?

[mothered]

My order was canceled and I received this email from bestbuy:

[name], we had to cancel your order.
Unfortunately, we experienced a problem verifying some of your information, so we had to cancel your order.
For details regarding refunds and credits, see the What You Need to Know section.

We're sorry for this inconvenience. We value you as a customer and hope to see you again soon.

Not sure why this happened. The four things I can think of are that I used a vcc, a random billing address, random phone number, and that my account was brand new. Any thoughts?

Ask them to clarify this:

we experienced a problem verifying some of your information

[Injera]

My order was canceled and I received this email from bestbuy:

[name], we had to cancel your order.
Unfortunately, we experienced a problem verifying some of your information, so we had to cancel your order.
For details regarding refunds and credits, see the What You Need to Know section.

We're sorry for this inconvenience. We value you as a customer and hope to see you again soon.

Not sure why this happened. The four things I can think of are that I used a vcc, a random billing address, random phone number, and that my account was brand new. Any thoughts?

Ask them to clarify this:

we experienced a problem verifying some of your information

Done. For now, should I continue trying to order on this account (if support replies and allows the purchase) or switch to another new one, or try my personal account?

[mothered]

For now, should I continue trying to order on this account (if support replies and allows the purchase) or switch to another new one, or try my personal account?

If the account's Inconsistencies have been sorted out, you can go ahead with your SEs.

[Injera]

For now, should I continue trying to order on this account (if support replies and allows the purchase) or switch to another new one, or try my personal account?

If the account's Inconsistencies have been sorted out, you can go ahead with your SEs.

Will the record of my customer support chat for account verification be linked with my chat when I eventually EB customer support? Sorry if I'm asking a lot of questions/questions that are tough to answer

[mothered]

Will the record of my customer support chat for account verification be linked with my chat when I eventually EB customer support?

The point Is, as far as they can see, you haven't done anything wrong with your account's verification - It was a discrepancy that needed to be rectified.

And given It will be sorted, they'd be under the Impression that It was simply an honest/legit Issue.

Sorry if I'm asking a lot of questions/questions that are tough to answer

No problem whatsoever.

[batdark]

For me, superlight mouse on Logitech store, eb, just the mouse inside, worked fine, refund after a couple of weeks

Can I ask when you did it and what country/area you're in? I'd always heard logitech was notoriously difficult

---

For me, superlight mouse on Logitech store, eb, just the mouse inside

That's precisely how It's performed.

Very nice and simple. I guess I'm paranoid there will be a catch haha. Thanks again for the info

Logitech website directly, Spain (EU)