RE: SE Mytheresa help!! 07-21-2022, 07:39 PM
#22
Hi everyone
I find myself stuck with the implementation of my wrong item method
I will receive tomorrow the order of my right item but in the same time, I received an email indicating that my wrong item was blocked because of a mistake in the shipping slip and will be returned to sender!
I find myself blocked because I cannot indicate that I have received the wrong item since I have not received anything else from their stock …
The carrier is UPs: impossible to play the DNA speech,the package will be delivered only against signature .
What about the EB arguing the bag was missing inside the brand box without any damage to the package (do not want to cause any trouble to the carrier// my friend did such a thing et cause the dismissal of the driver during christmas holiday : such a shame !!!!)
Last possibility: PP claim eventually with a PR it does not disturb me to provide one to obtain my RF
Thanks for your advice
I find myself stuck with the implementation of my wrong item method
I will receive tomorrow the order of my right item but in the same time, I received an email indicating that my wrong item was blocked because of a mistake in the shipping slip and will be returned to sender!
I find myself blocked because I cannot indicate that I have received the wrong item since I have not received anything else from their stock …
The carrier is UPs: impossible to play the DNA speech,the package will be delivered only against signature .
What about the EB arguing the bag was missing inside the brand box without any damage to the package (do not want to cause any trouble to the carrier// my friend did such a thing et cause the dismissal of the driver during christmas holiday : such a shame !!!!)
Last possibility: PP claim eventually with a PR it does not disturb me to provide one to obtain my RF
Thanks for your advice
(This post was last modified: 07-21-2022, 07:40 PM by laurie141281.)


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