[mothered]

late afternoon I will contact support again asking them where my package is as I still haven't received it

The perfect approach.

PS: here is the first email from amazon OFM they don't seem to have closed my account just a warning:

"Dear Customer,

We have recently reviewed your account to obtain information about your order processing. Your order history indicates that you have received a large number of refunds for orders that you did not receive.

We understand that order problems can sometimes arise in the course of doing business. In such situations, refunds or replacement orders may be issued.

In order to avoid any further missed deliveries, please check your shipping addresses. Go to "Your Account" and update your shipping information, if necessary.

To learn more about our refund policies, go to

https://www.amazon.fr/refunds

Sincerely,

The Account Specialist
Amazon.com"

A typical copy & paste OFM email which, at times, Is misrepresented against the account In question.