[xithevenom]

Hey guys, im currently seing acer. After they send me the return label i boxed them with dry ice. Everything worked like a charm. Now that they dont have a replacement laptop available theys offered to pay me the amount the laptop is worth..
In order to proceed i have to give them some information including a baank account and an invoice which i easily could fake. This is the Email they send me :
A replacement device is currently not available. For this reason, we offer you a direct kredit processing (repurchase of the goods).


The repurchase value amounts to 100% of the device price (incl. VAT / without shipping or additional costs).




Please note that a repurchase is only possible if you are the first purchaser of the goods. To the current sender deviating data for the applicant are possible, if it concerns thereby (according to calculation) the original buyer of the commodity and this finally signs the repurchase documents. *




Equipment purchased through financing or mobile phone contracts that are still in effect cannot be repurchased without the approval of the respective supplier. In such a case, it is normally necessary for a kredit note to be issued through the distribution channel. You should therefore first inform your contractual partner of the loss of transport and ask about replacement options in connection with a sales kredit carried out in parallel.
If a direct payment by ASUS to you should be allowed despite not completed financing, we need a written confirmation of the kreditor for this.


So that we can send you the contract documents necessary for a buyback, please send us the following information at short notice:


Information about the applicant for the buyback. *
- Surname, first name
- Address (street, house number, postal code & place of residence)
- Telephone number
baank details for SEPA transaction
- Name of account holder
- IBAN
- SWIFT/BIC code
Purchase price in Euro (Only device price incl. VAT, without additional charges, shipping costs, discounts, etc.)
Name and address of the dealer
Invoice copy with visible invoice date / Buyer details. *

Please submit the data as soon as possible to ensure smooth processing.


Thank you in advance for your cooperation.

@mothered Did you ever encountered a situation like this ?

[mothered]

They're requesting a lot of personal details.

A replacement device is currently not available.

They've stated "currently not available", which Implies that It will be available at a later date. If you prefer a replacement, ask them when they're expecting to receive It.

[xithevenom]

They're requesting a lot of personal details.

A replacement device is currently not available.

They've stated "currently not available", which Implies that It will be available at a later date. If you prefer a replacement, ask them when they're expecting to receive It.

Yes thats a lot of personal information, everything is easy to fake but the problem here is the transaction. I dont think its possible to fake a baank account

[mothered]

Yes thats a lot of personal information, everything is easy to fake but the problem here is the transaction. I dont think its possible to fake a baank account

I don't know why they've Insisted on a SEPA (Single Euro Payments Area) transaction.

All they need Is to transfer funds Into your account, which Is entirely your choice In how the payment will be accepted, so use a VCC (virtual credit card). This will mask your bank account details. Credit cards are accepted by every merchant, so they can't refuse It.