Four Years of Service
Posts: 84
Threads: 8
RE: Refunding 08-13-2022, 01:28 PM
#23
Similar situation happened to me (in the sense that a single order was shipped in multiple packages).
I think the best option for you is to ensure you don't have to pick up the package coming from the UK, such that you are able to DNA it and obtain a partial refund.
You can then honour their return policy (30 days, change of mind) , and return the other packages that you can't DNA due to the method of delivery/colllection.
Or if you're feeling ambitious and want to keep those items, you could try something else...
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Four Years of Service
Posts: 2
Threads: 0
RE: Refunding 08-13-2022, 02:36 PM
#24
If u have order number so u can claim it for return to website
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