[mothered]

well I think DNA works if there are 2 pairs of airpods in the same package

Correct, they must be on the same consignment.

in the end there is the loss of the package.

It's always good practice to research the company to see who's responsible for loss of goods during transit/delivery.

[paranxia]

well I think DNA works if there are 2 pairs of airpods in the same package

Correct, they must be on the same consignment.

in the end there is the loss of the package.

It's always good practice to research the company to see who's responsible for loss of goods during transit/delivery.

exactly ... @ Hora1 if you want to do SE with 2 pairs of airpods I would advise you to do as an amazon ... the product must be sold and shipped by amazon

[Freegard02]

well I think DNA works if there are 2 pairs of airpods in the same package ... in the end there is the loss of the package..so you could do everything yourself account and same address ... the important thing is that your account has aged

What do you mean account has aged?

Aged in terms of existing for a while and maybe even having a couple of purchases and not alot of refunds, since a new account that immediately tries to refunda high priced item raises suspicion and will most likely result in a unsuccessful attempt.
If you have any more questions let me know.

Best Regards,
Kost

I ordered a pair from Currys and just called them using the EB method. They said they would call me back within 7 days after they reviewed my case. Does this normally happen or do you reckon they are onto me? It was a £150 order but it was a fresh account with no history..

[mothered]

I ordered a pair from Currys and just called them using the EB method. They said they would call me back within 7 days after they reviewed my case. Does this normally happen or do you reckon they are onto me? It was a £150 order but it was a fresh account with no history..

It sounds like they've opened an Investigation, whereby they're cross-checking the consignment with the carrier.

If so, It's simply part of company protocol to move forward with the claim.

[Kostolany]

I ordered a pair from Currys and just called them using the EB method. They said they would call me back within 7 days after they reviewed my case. Does this normally happen or do you reckon they are onto me? It was a £150 order but it was a fresh account with no history..

Im sorry I dont have any experience with Currys since they arent represented in my country

[mothered]

@Freegard02, I kindly suggest creating a thread of your own outlining your questions and concerns.