[JXN]

Hey quick question Is it possible to refund for a package that was not left in a safe place? i was told i have to pick it up from the post office. Aus Post. Is it possible? if so what do i say

[mothered]

Is it possible to refund for a package that was not left in a safe place? i was told i have to pick it up from the post office.

If It was not left at a safe place, how did It end up at the post office?

[JXN]

Is it possible to refund for a package that was not left in a safe place? i was told i have to pick it up from the post office.

If It was not left at a safe place, how did It end up at the post office?

The postie felt like it “was not safe” to leave my package over the gate while i wasn’t home even tho the sender requested to leave it in a safe place, so he took it to the post office for me to collect

[mothered]

The postie felt like it “was not safe” to leave my package over the gate while i wasn’t home even tho the sender requested to leave it in a safe place

Understood.

Thanks for clarifying It.

so he took it to the post office for me to collect

On collection, does Australia Post take a copy of your ID, or verify the details only by viewing It?

[JXN]

The postie felt like it “was not safe” to leave my package over the gate while i wasn’t home even tho the sender requested to leave it in a safe place

Understood.

Thanks for clarifying It.

so he took it to the post office for me to collect

On collection, does Australia Post take a copy of your ID, or verify the details only by viewing It?

They require physical photo ID

[mothered]

The postie felt like it “was not safe” to leave my package over the gate while i wasn’t home even tho the sender requested to leave it in a safe place

Understood.

Thanks for clarifying It.

so he took it to the post office for me to collect

On collection, does Australia Post take a copy of your ID, or verify the details only by viewing It?

They require physical photo ID

Yes, but do they take a copy and keep It on record, or only view It and hand you the package?

[JXN]

Understood.

Thanks for clarifying It.

On collection, does Australia Post take a copy of your ID, or verify the details only by viewing It?

They require physical photo ID

Yes, but do they take a copy and keep It on record, or only view It and hand you the package?

I believe not, they require a physical photo id then they take it with them into the back to look for your parcel, but they do not scan your id in the front area, however can not say the same for the back area.

[mothered]

I believe not, they require a physical photo id then they take it with them into the back to look for your parcel, but they do not scan your id in the front area, however can not say the same for the back area.

If a copy of your ID Is not taken, you can DNA It - the package was mistakenly handed to the wrong person, and there's no evidence that the collection was marked off against your ID.

Is It just the shoes you're planning to SE?

[JXN]

I believe not, they require a physical photo id then they take it with them into the back to look for your parcel, but they do not scan your id in the front area, however can not say the same for the back area.

If a copy of your ID Is not taken, you can DNA It - the package was mistakenly handed to the wrong person, and there's no evidence that the collection was marked off against your ID.

Is It just the shoes you're planning to SE?

Yes just shoes, will this start an investigation? such as then reviewing cctv ect as this is my local post office.. just being cautious you know. cheers

[mothered]

Yes just shoes

Alternatively, the wrong Item received method can be used.

will this start an investigation?

Under the circumstances, It's almost a certainty.

such as then reviewing cctv ect as this is my local post office

If CCTV Is In place, be sure to disguise yourself well.

Also, who's the company?