[mothered]

I did them some time ago for those shades, got refund confirmation same day.

Nice one.

The refund time frame also depends on the rep handling the claim - some process It Immediately, while others take their time for no reason.

[OmertaOF450]

The whole box so when I opened the package and it was empty

It's mostly done the other way around - the sunglasses Itself were missing from the case/box.

It's good to know your approach also works.

Yes exaclty ! When I first called I said this so I couldnt change my approach and say a different thing after

[mothered]

Yes exaclty ! When I first called I said this so I couldnt change my approach and say a different thing after

Correct.

Records are kept of all communications, hence changing your story will certainly raise suspicion.

[Mong500n]

How did you refund Ray-Ban stories, the package combined weight is like 1KG, wayyyy heavy for EB