[BitPlayer]

Will always be my favourite, I really do like their electric toothbrushes.  I was bored and went in to complain about my toothbrush and thought I'd need a new POP or serial number but they kept what I gave them on file and used that to send me a replacement.  Just so you know, as long as your POP is within the 2 years they require, you don't need to do any extra work, they'll just use what you gave them last.  It's been a while since I hit them them, but I didn't realize they were doing this now.

What did they have on file? A previous purchase or SE? Can you elaborate.