RE: Product Return Help 04-24-2018, 02:16 PM
#15
(04-24-2018, 08:56 AM)mothered Wrote:(04-23-2018, 09:59 PM)Scorpio Wrote: By the way @mothered, I may need your advice on a Steelseries SE, I tried the corrupt-a-file you talked about, well the Rep told me to send it back because he can't open it "LOL REALLY?" so I tried a new extension and I apologized like a child, let's see how it goes.
I completely missed this.
Be adamant and keep sending corrupted files, but at the same time reassure them that the file Is functioning on your end. In my experience, this has worked more so than not.
Thanks a lot. Sorry for the delay I'm going to reply on my main thread.




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