[BitPlayer]

We kindly advise you that the shipment falls under your responsibility.“ I’m sure whether the latter part means they won’t accept responsibility for any items lost in the post etc

^ That's exactly what they're referring to. They've provided the return label, so It doesn't seem right.

Navigate to RM's terms and see whether It Is In fact the case.

It does seem contradictory. They’ve supplied a RM tracked label, which is ‘on account’ - so I can’t work out how they can put the onus on the customer, unless they’re referring to the packing of the parcel? Of course, if something were to go wrong they can always claim back through RM - but they would need to do this (not the customer) as it’s on account. Very odd.