[Curry98]

Planning to SE on a Samsung Galaxy Note 20 5G, totaling to 950 pounds from Currys via paypal, will be using the "items missing method/empty box"

Just thinking ahead as this is the second time I'm SE'ing, I'm under the assumption that PayPal will ask for a police report and I simply submit one and the refund should go through.

Are there any other scenarios that could arise from this situation? Grateful for any answers thanks.

FYI, I have 6 year aged paypal acc with quite a few orders, this will be my first refund through PP.

edit: I have been notified that there will be no signature but a picture of it being delivered on my doorway, does this change anything? I assume it doesn't, as my point is that I personally did not receive the item/box was empty

[SE.UK]

You're correct, Currys using DPD so won't ask for signature but will take a photo. Plan for empty box, will be dependant on weight of the item - phones are quite heavy so may run into issues if they cross check manifest etc.

Think of using a method such as dummy phone found in the box. Dummies can be found on eBay, you can decide to buy a dummy or just send them a picture along with your claim.

[Curry98]

You're correct, Currys using DPD so won't ask for signature but will take a photo. Plan for empty box, will be dependant on weight of the item - phones are quite heavy so may run into issues if they cross check manifest etc.

Think of using a method such as dummy phone found in the box. Dummies can be found on eBay, you can decide to buy a dummy or just send them a picture along with your claim.

Thank you for your response, I thought it was mainly Amazon that decide to crosscheck their items so I may need to alter the method then. Can you please expand on the dummy method?

[Roadman]

Planning to SE on a Samsung Galaxy Note 20 5G, totaling to 950 pounds from Currys via paypal, will be using the "items missing method/empty box"

Just thinking ahead as this is the second time I'm SE'ing, I'm under the assumption that PayPal will ask for a police report and I simply submit one and the refund should go through.

Are there any other scenarios that could arise from this situation? Grateful for any answers thanks.

FYI, I have 6 year aged paypal acc with quite a few orders, this will be my first refund through PP.

edit: I have been notified that there will be no signature but a picture of it being delivered on my doorway, does this change anything? I assume it doesn't, as my point is that I personally did not receive the item/box was empty

Why complicate the matter? Just say significantly not as described and that you received the wrong phone. That way you won't need to deal with a police report.

[Curry98]

Police report is simply a part of protocol from what I understand, and they don't really do anything. I'd also hoped the police report would escalate the refund with PP in a faster manner.
But if there are alternatives with a high success rate, I may as well pursue them since im very new. If I say I received the wrong phone, wouldn't I have to return it? or just add a product that weighs the same.
Again, I just want the method with the highest success ratio.

[Ddog]

Planning to SE on a Samsung Galaxy Note 20 5G, totaling to 950 pounds from Currys via paypal, will be using the "items missing method/empty box"

Just thinking ahead as this is the second time I'm SE'ing, I'm under the assumption that PayPal will ask for a police report and I simply submit one and the refund should go through.

Are there any other scenarios that could arise from this situation? Grateful for any answers thanks.

FYI, I have 6 year aged paypal acc with quite a few orders, this will be my first refund through PP.

edit: I have been notified that there will be no signature but a picture of it being delivered on my doorway, does this change anything? I assume it doesn't, as my point is that I personally did not receive the item/box was empty

ive heard from refunders that currys isnt the best rn to do via paypal so maybe a different retailer would be a good option
personally i wouldnt do the empty box method as they can just prove the weight to paypal, a better option would be the wrong item method.

[Curry98]

I see, when I say the item is not as described, do I simply put in a similar electronic with a similar weight?

And wouldnt that mean opening the package and resealing it delicately?

[mothered]

Planning to SE on a Samsung Galaxy Note 20 5G, totaling to 950 pounds from Currys via paypal, will be using the "items missing method/empty box"

What's the precise weight of the Item?

[Curry98]

Weight of the item is a 192 grams.

[Curry98]

Furthermore, Id like to add to make this even more interesting, a friend of mine is attempting to SE an iphone and airpods but received 2 airpods today instead.. it makes you think are they really cross checking items right now at currys?