[Yelli342]

Now he ask me to wait 14 days

Wait 14 days for what purpose?

Investigate I suppose..
But I think I have misunderstood what you've said and say that the box of the mouse was missing too..
And the box is above 120 grams..
That's maybe a big mistake

[mothered]

Investigate I suppose..

Is that what you were told or you're just assuming?

But I think I have misunderstood what you've said and say that the box of the mouse was missing too..

I made It clear to EB only the mouse:

Only EB the mouse.

And the box is above 120 grams..
That's maybe a big mistake

Did you say the box & mouse was missing?

[Yelli342]

Yup I said the box & mouse was missing..
And it was very clear but I thought that it could not be possible that an object blistered could be missing..

And after that I discovered your article with the warehouse and the manufacterer empty box.
Well we learn with mistake !

[mothered]

Yup I said the box & mouse was missing..
And it was very clear but I thought that it could not be possible that an object blistered could be missing..

The MEB (Manufacturer Empty Box) method, Is In fact one of the most successful approaches when claiming missing goods.

Apple Watches and AirPods are the most common Items to be SEd as such - both of which have a proven track record of significant success.

And after that I discovered your article with the warehouse and the manufacterer empty box.
Well we learn with mistake !

Take the positive out of the negative - you're now aware of what should be done the next time around. In terms of this SE, If It's not thoroughly assessed, there's still a chance It may succeed.

[Andre_pg]

Hey @Yelli342 !
Do you hit Logitech?

[Yelli342]

Yes and for update it worked, I have tell them a story and they send me the refund.
Feel like it was too easy..

[Andre_pg]

@mothered "Missing Item" works to keyboards too?

[Spatialize]

Yes and for update it worked, I have tell them a story and they send me the refund.
Feel like it was too easy..

Was the account brand new with no purchases? Also did you buy from Logitech.com

[mothered]

@mothered "Missing Item" works to keyboards too?

Without even researching the weight, I can confidently say they're too heavy.

[nomi011]

Yes and for update it worked, I have tell them a story and they send me the refund.
Feel like it was too easy..

Was the account brand new with no purchases? Also did you buy from Logitech.com

same question!