[AlreadyRRich]

I was thinking of acting like that with the EU alternative of BBB did you contacted them after made the complaint ?

After 2 weeks of investigation, I opened the BBB complaint and got my refund 48hours later.

They’re always repeating « the senior team is looking at your case… » and it’s been 1 month and didn’t received anything, can I open a complaint ?

You can open a complaint against any company even if you never ordered from them. They gave me the run around too. BBB doesn't ask you to share any confidential information beside contact infos while making your complaint. A Nike employee will usually contact you within 24hours of your complaint directly thru BBB and from there you *should* hear back from Nike directly.

[Pedros]

This is the 4th time I’ve hit Nike this year. Thought I was on course for my first fail.
Delivered a week past Saturday (left on the doorstep). Live chat with them on the mo day and it got sent to investigation. Heard nothing by Thursday so live chat again and told to wait for the investigation.
Live chat again today and got an instant refund
Uk, by the way.

[SilentSniper8122]

This is the 4th time I’ve hit Nike this year. Thought I was on course for my first fail.
Delivered a week past Saturday (left on the doorstep). Live chat with them on the mo day and it got sent to investigation. Heard nothing by Thursday so live chat again and told to wait for the investigation.
Live chat again today and got an instant refund
Uk, by the way.

How many refunds can you do on the same account?

[Pedros]

I’ve created new accounts for each hit but same address 3 out of the 4 times

[InternetRockStar]

I’ve created new accounts for each hit but same address 3 out of the 4 times

Would you say peb or DNA is more successful question mark could you share some more details on your experiences

[SoraMoneyG]

Hello,
Yesterday i hit nike with DNA and they told me that they will contact UPS and start investigation.
Is there a chance that they will refund or I screwed up?

no such thing as screwing up with nike, aslong as u keep sending emails with context, opening tickets they will refund you, i got into the craziest argument with a nike rep, and still got the refund after some weeks

[InternetRockStar]

Hello,
Yesterday i hit nike with DNA and they told me that they will contact UPS and start investigation.
Is there a chance that they will refund or I screwed up?

no such thing as screwing up with nike, aslong as u keep sending emails with context, opening tickets they will refund you, i got into the craziest argument with a nike rep, and still got the refund after some weeks

What country though? They are much more leaning it seems in na