[condariano]

Forget multi-accounting - there's no mention of It. They've specifically stated the following comment:

You've said that only two attempts have been made on the account, hence their decision to close It Is not justified. Ask them to explain all that.

It could be the size of refund of the last refund and the refund your requesting now.
A lot of factors without know exact info and your MO of how you used the account it could be a lot variables.

i'm in need of the following "variables" in order to be helpful :

1- the money amount that is wasted on the refunded item .
2- account age .
3- was it the same address that is used on the account ? .
4- did you preform the same method in a row even if it was on multiple accounts ? .
5- the time period between the first refund request and the second on the mentioned account .

1. $1785 australian dollars
2. Around one year old
3. Same address as other accounts.
4. First SE failed, so i paid someone else to do it. (successful but still got the email)
5. Approximately 3 weeks, unsure as the account was closed