[mothered]

This is my second attempt on that account, first one failed however second was successful, but it rlly wasnt cause they emailed me like 8 hours later saying i refunded too much. I think they found out i was multiiaccounting. can u help me fix it

Forget multi-accounting - there's no mention of It. They've specifically stated the following comment:

you continued to consistently request refunds for a large number of your orders

You've said that only two attempts have been made on the account, hence their decision to close It Is not justified. Ask them to explain all that.