RE: My account closed and the refund wont go through 03-06-2023, 08:54 AM
#4
So I recently went through this, and let me tell you it was not pleasant - Australian here.
I purchased a $5k macbook, after a month of the account being open and over a dozen orders, and they closed my account - linked my details to another acount (beginner mistake I know). Fine, I will just return the macbook for a refund... Almost 2 months later they confirmed that they are processing a refund for the macbook that I legitimately returned at the start of January. The refund should come through in 2 weeks.
TL;DR: you can still obtain a refund if you legitimately return the item you ordered, but it is going to take alot of time, and countless follow ups. Good luck.
I purchased a $5k macbook, after a month of the account being open and over a dozen orders, and they closed my account - linked my details to another acount (beginner mistake I know). Fine, I will just return the macbook for a refund... Almost 2 months later they confirmed that they are processing a refund for the macbook that I legitimately returned at the start of January. The refund should come through in 2 weeks.
TL;DR: you can still obtain a refund if you legitimately return the item you ordered, but it is going to take alot of time, and countless follow ups. Good luck.


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