[condariano]

We have closed this account. We took this action because you continued to consistently request refunds for a large number of your orders, due to missing items. While we expect the occasional problem with an order, we cannot continue to issue refunds to you at this rate.
If you had open orders on this account, those orders were canceled and refunded when we closed the account.
Additionally, the pending refund on has been canceled.
Any digital content that you purchased with this account is still available to you. To access the content, click the Manage Your Content and Devices link on the menu Your Account on Amazon com au

What should i do?
Can i get options for virtual debit for AUS?

[mothered]

you continued to consistently request refunds for a large number of your orders, due to missing items

^ Is this correct?

How many refunds did you request In total?

[condariano]

you continued to consistently request refunds for a large number of your orders, due to missing items

^ Is this correct?

How many refunds did you request In total?

This is my second attempt on that account, first one failed however second was successful, but it rlly wasnt cause they emailed me like 8 hours later saying i refunded too much. I think they found out i was multiiaccounting. can u help me fix it

[Waifuu]

So I recently went through this, and let me tell you it was not pleasant - Australian here.

I purchased a $5k macbook, after a month of the account being open and over a dozen orders, and they closed my account - linked my details to another acount (beginner mistake I know). Fine, I will just return the macbook for a refund... Almost 2 months later they confirmed that they are processing a refund for the macbook that I legitimately returned at the start of January. The refund should come through in 2 weeks.

TL;DR: you can still obtain a refund if you legitimately return the item you ordered, but it is going to take alot of time, and countless follow ups. Good luck.

[chumchum55]

It seems Amazon been cleaning shop. They done that with 300-500$ range returnless refunds with account closures. While no other issues. I would imagine it affecting everyday customers too. It would be interesting to see how amazon pivots from here. If they open a small window time where they are bit more lenient. Like and off button.

---

It seem to start last year. I am thinking they adjusted algorithm and made it more difficult

[mothered]

This is my second attempt on that account, first one failed however second was successful, but it rlly wasnt cause they emailed me like 8 hours later saying i refunded too much. I think they found out i was multiiaccounting. can u help me fix it

Forget multi-accounting - there's no mention of It. They've specifically stated the following comment:

you continued to consistently request refunds for a large number of your orders

You've said that only two attempts have been made on the account, hence their decision to close It Is not justified. Ask them to explain all that.

[chumchum55]

This is my second attempt on that account, first one failed however second was successful, but it rlly wasnt cause they emailed me like 8 hours later saying i refunded too much. I think they found out i was multiiaccounting. can u help me fix it

Forget multi-accounting - there's no mention of It. They've specifically stated the following comment:

you continued to consistently request refunds for a large number of your orders

You've said that only two attempts have been made on the account, hence their decision to close It Is not justified. Ask them to explain all that.

It could be the size of refund of the last refund and the refund your requesting now.
A lot of factors without know exact info and your MO of how you used the account it could be a lot variables.

[condariano]

This is my second attempt on that account, first one failed however second was successful, but it rlly wasnt cause they emailed me like 8 hours later saying i refunded too much. I think they found out i was multiiaccounting. can u help me fix it

Forget multi-accounting - there's no mention of It. They've specifically stated the following comment:

you continued to consistently request refunds for a large number of your orders

You've said that only two attempts have been made on the account, hence their decision to close It Is not justified. Ask them to explain all that.

im currently waiting the refund service to reply, ill try to keep u guys updated on what happens. If he fails, then ill probably just return both airpod max.

[Rare Justice Emperor]

This is my second attempt on that account, first one failed however second was successful, but it rlly wasnt cause they emailed me like 8 hours later saying i refunded too much. I think they found out i was multiiaccounting. can u help me fix it

Forget multi-accounting - there's no mention of It. They've specifically stated the following comment:

you continued to consistently request refunds for a large number of your orders

You've said that only two attempts have been made on the account, hence their decision to close It Is not justified. Ask them to explain all that.

It could be the size of refund of the last refund and the refund your requesting now.
A lot of factors without know exact info and your MO of how you used the account it could be a lot variables.

i'm in need of the following "variables" in order to be helpful :

1- the money amount that is wasted on the refunded item .
2- account age .
3- was it the same address that is used on the account ? .
4- did you preform the same method in a row even if it was on multiple accounts ? .
5- the time period between the first refund request and the second on the mentioned account .

[mothered]

It could be the size of refund of the last refund and the refund your requesting now.

No It Isn't. Their reply Is self-explanatory, specifically "a large number of your orders".

request refunds for a large number of your orders

"Large number" = "quantity".