Microsoft SE. UPS Lost package investigation.

ijutsu25 · 09-05-2020, 03:13 PM

(07-29-2020, 10:04 AM)Fatchink Wrote: So yeah, decided to SE Microsoft for a surface laptop 2 i5 8tb ram etc....

Basically I have used a SN got a label to box them. Paid someone to FTID it for me. And the package was delivered but not found. Now Microsoft have given UPS 10 (8 remaining) days to find my parcel containing my laptop. What are the chances they will rediscover the parcel that was delivered to the wrong place? What are the chances they won’t?

Not sure if a guide has been posted here but I’ll be sure to share my methods if the laptop lands.. and any help is appreciated guys. Have a nice day.

So what ended up happening?

mothered · 09-06-2020, 03:50 AM

(09-05-2020, 03:13 PM)ijutsu25 Wrote: So what ended up happening?

I'm also Interested In the outcome, however the OP hasn't been active since a day after this thread was created- 6 weeks to date.

Fatchink · 11-09-2020, 02:41 PM

basically The Parcel had gone. MC were refusing to Ship out a replacement without an invoice...

I sent a bad invoice and they instantly declined my request at an advanced replacement.
I have to admit i done goofed this time.

Roadman · 11-09-2020, 03:37 PM

(11-09-2020, 02:41 PM)Fatchink Wrote: basically The Parcel had gone. MC were refusing to Ship out a replacement without an invoice...

I sent a bad invoice and they instantly declined my request at an advanced replacement.
I have to admit i done goofed this time.

What do you mean by bad invoice? What company was the invoice from?

I think you're saying you did a bad job of editing the fake invoice, correct? Unless you mean they looked up the order number on the invoice and found no records.

tamajiv176 · 11-09-2020, 03:52 PM

(11-09-2020, 02:41 PM)Fatchink Wrote: basically The Parcel had gone. MC were refusing to Ship out a replacement without an invoice...

I sent a bad invoice and they instantly declined my request at an advanced replacement.
I have to admit i done goofed this time.

This is a bit confusing. Why would they require an invoice for an item you never received? The last you wrote was that UPS were conducting an investigation and you were waiting for the outcome.
So did they find the package or not?

D7MUG · 11-09-2020, 04:44 PM

I've done exactly the same thing. Ftid arrived a week ago today, I called them today and they said they would look into it and give me an update in 48hrs. Will update you all when I hear something.

Fatchink · 11-09-2020, 04:50 PM

(11-09-2020, 04:44 PM)D7MUG Wrote: I've done exactly the same thing. Ftid arrived a week ago today, I called them today and they said they would look into it and give me an update in 48hrs. Will update you all when I hear something.

They are a nightmare mate. honestly keep calling every day if you have to. anything to push it. Just don't do what I did.

D7MUG · 11-09-2020, 05:49 PM

Fingers crossed something positive comes from it!

mothered · 11-09-2020, 08:47 PM

(11-09-2020, 02:41 PM)Fatchink Wrote: I sent a bad invoice and they instantly declined my request at an advanced replacement.
I have to admit i done goofed this time.

You should have opted for the corrupted file method.

Fatchink · 11-09-2020, 10:28 PM

(11-09-2020, 08:47 PM)mothered Wrote:
(11-09-2020, 02:41 PM)Fatchink Wrote: I sent a bad invoice and they instantly declined my request at an advanced replacement.
I have to admit i done goofed this time.
You should have opted for the corrupted file method.

Didn't think at all it was all very rushed I must admit