[Opx0001]

Boxing nonsense? Hah, that’s the key. You send them faulty item and then they send you a new one. Good luck to do this without nonsense boxing.

I'm just saying, if there's a way, then I shall sway.

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it’s safe to assume that they do then. I still don’t get it how they process refunds/replacements for surface pro SE’s when they can clearly see what’s going on.

They only check If there's reason to do so - not each and every claim, which Is why others succeed and some don't.

Ahaa, alright gotcha.