[NuPhy1]

You never know until you try - you may know that you have done other DNAs at the address with the same information, but they don't need to know that you know that information is factual. The goal when SEing is to behave like a legitimate customer - the minute you start acting like you've been "caught" you have truly failed, because if you don't believe that you deserve a refund, why should they?

That's well said and thank you for sharing your thoughts as well as the suggestions. Let's see how it goes.