RE: Mac Studio 01-04-2023, 02:32 PM
#10
Hey, just an update on this @mothered
After being placed on hold for many minutes over and over again I got through to Apple. They essentially said without the Mac Studio there is nothing they can do. I tried to explain that given the scenario of it catching fire why would I put the health of me and my family at risk but they did not budge.
I told them I will try to retrieve the item, and if so they said they will send someone to collect the Mac Studio so the engineers can investigate. My question is, can Apple be boxed and what would be the best way to do so? I would just be sending only the Mac Studio technically, if I did have it in my possession. Also worth mentioning the weight of the Mac Studio is 2.7kg, if that helps.
After being placed on hold for many minutes over and over again I got through to Apple. They essentially said without the Mac Studio there is nothing they can do. I tried to explain that given the scenario of it catching fire why would I put the health of me and my family at risk but they did not budge.
I told them I will try to retrieve the item, and if so they said they will send someone to collect the Mac Studio so the engineers can investigate. My question is, can Apple be boxed and what would be the best way to do so? I would just be sending only the Mac Studio technically, if I did have it in my possession. Also worth mentioning the weight of the Mac Studio is 2.7kg, if that helps.
(This post was last modified: 01-05-2023, 02:22 AM by swedishhack419.)
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