[Skylon55]

I was ordering a PC with Amazon and DNA . Then I went through the customer service chat who requested for a PR. Which is totally expected and was about to do it.

But literally the next day I got an email telling me that my account is closed.

They basically say they close my account because I have too many refunds.

How should I make them reinstate my account, because there are no warning and it is amazon's policy to promise return without reasons.

And I am dealing with them about a DNA but they told me it is too many refund which is trying to change the subject?

Do I have my buyer's right for 14 days refund? Or should I do charge back?

How many refunds do you have and how old is account

It is at least 4 years old and I refunded least 50% of my item as I thought it is Amazon's idea to let you try first and only keep the one you like. I previously wrongly heard that they don't care as long as they are profiting from your account. Obviously I am wrong...

---

Just write back to OFM email saying that you want to Return the PC. They should open the account for 48 hours and then you would get a Return label and ship it back to them.

I previously wrote to the account specialist back and forth about my lost of PC, should I say I find it with my neighbour and would like to return it?

They closed my account because I have returned too many and are they obligated to accept if I want to return again.

The account specialist is very dismissive to me, should I write directly to Jeff@Amazon