[saint28]

His response: "OK ,thank you for the update. Our tech says ground shipping is ok for this issue."

This is the email I sent out. I read that Lithium-Ion batteries emit a sweet/chemical-y smell when punctured and are fairly toxic if inhaled or if the laptop is charged or used. So, I plan on using that to my advantage. "I asked the same FedEx office again if they could ship it and they still denied me, stating the same reason as before... I also went to UPS and they too denied shipping this, I haven't had the chance to ask USPS though. I can try a different FedEx office and see what the result is. The electronic store that I gave this to before told me to be careful handling this laptop too. It was emitting this strange, slightly sweet, chemical-y smell and they mentioned that this type of battery gives off a specific smell if they begin to leak and is dangerous if left like it is. Even the postal workers took note of the smell too... With the battery in this state, I'm very nervous moving this thing around. Would it be possible to ship it without the battery? Or do you need the whole laptop?"

If he agrees with my suggestion to remove the battery, my plan is to say that I cannot remove the battery even after suggesting it. I plan to say something along these lines: "I tried to remove the battery but there's a screw at the bottom of the battery that isn't coming out, no matter how hard I try. Maybe the swelling of the battery lodged the screw in weird or messed up the screw hole. I don't want to force it out because I might accidentally puncture or damage the battery further and have some sort of accident." I hope he goes in this direction because it seems like this might be nearing the end. I'll either suggest that USPS can accept the laptop or he'll stop me from trying to send the laptop in altogether.

EDIT: It's been about an hour and he responded with: "We need the machine to check it. It would be preferred to have the battery if this is source of issue." So, tomorrow, I will say that USPS is willing to ship the laptop but either fail to mention that it has tracking or say that the package doesn't have a tracking number.

Their following reply works to your advantage.

"It would be preferred to have the battery if this is source of issue."

The carrier will not accept the condition of the battery as stated, so If all else fails, keep hitting them with this.

Alright, will update everyone on the response tomorrow.

The rep hasn't responded in about a day, after I sent this email, "Okay, I'll keep the battery with the laptop. I was able to pop into a USPS store before going back to work yesterday and they also denied the shipment of the laptop, mentioning the exact same reasons as the other two stores. I will try the last FedEx shop near me and see if they are more lenient than the others." I plan to respond with, "There are no carriers that are willing to ship this laptop and it seems that it's condition is getting worse and worse. I'm not sure what else I can do at this point with the battery, this is ridiculous." Or should I say that a USPS store is willing to accept the package and say that it cannot be tracked or they didn't provide the package with a shipping number.

I read that people who have tried to SE Lenovo were hard stuck because they insisted on having the laptop first before sending out a laptop, what should I do if they are still hesitant to send out this laptop? At this point, I think the only option, if the battery route fails, is to say that it shipped with USPS and it was "delivered" or something. @mothered