[InternetRockStar]

Nah they know, when I contacted them he told me what my claim was

It will not hurt to Double Down and make sure they know that you was delivered an empty box.


I wonder if it is actually the company responding or whether it's automated or something? I don't know but it's strange that they would respond with the tracking I've seen multiple people now claim this with other companies but simultaneously we're seeing tons of success. It just doesn't make sense that they will pick out one of 10 claims just to send the tracking....

I already did the double down earlier when speaking to them on Live Chat. but I will be chatting with them again tomorrow if I don't get a response on the overall claim to say the same thing.

I can't really work out why they are responding to some and not others either, it's a bit strange. maybe depending on the value, PP themselves will phone the customer services rather than just emailing or something like that.

It cannot be value I've seen people allegedly yet responses for a single headset from meta

But people do not share enough information so it's not really possible to get what's going on and narrow it down