[Equilibrium]

Has anyone ever done LEGO? Directly to their website. UK based. Any help would be appreciated like who their courier is and how hard it what using what method.

Not seen anything about them in a long time so I'd rather try get some info.

[llllllllIllIl]

Has anyone ever done LEGO? Directly to their website. UK based. Any help would be appreciated like who their courier is and how hard it what using what method.

Not seen anything about them in a long time so I'd rather try get some info.

They use DPD for delivery and returns. I would imagine you'd have difficulty with them, judging by what I can see online.

[Equilibrium]

Has anyone ever done LEGO? Directly to their website. UK based. Any help would be appreciated like who their courier is and how hard it what using what method.

Not seen anything about them in a long time so I'd rather try get some info.

They use DPD for delivery and returns.  I would imagine you'd have difficulty with them, judging by what I can see online.

Ooft and too heavy for the EB. Think I can see why its not mentioned

[llllllllIllIl]

Has anyone ever done LEGO? Directly to their website. UK based. Any help would be appreciated like who their courier is and how hard it what using what method.

Not seen anything about them in a long time so I'd rather try get some info.

They use DPD for delivery and returns.  I would imagine you'd have difficulty with them, judging by what I can see online.

Ooft and too heavy for the EB. Think I can see why its not mentioned

Any reason you wanted to do lego direct? There are countless retailers selling it. Some will use Evri or have returns processes that can be exploited

[m7y]

Has anyone ever done LEGO? Directly to their website. UK based. Any help would be appreciated like who their courier is and how hard it what using what method.

Not seen anything about them in a long time so I'd rather try get some info.

Only ever tried reporting missing elements, went very smoothly. I'd suggest to aim for a set which contains expensive pieces and just pick a bag that would be missing from the box.

[llllllllIllIl]

Has anyone ever done LEGO? Directly to their website. UK based. Any help would be appreciated like who their courier is and how hard it what using what method.

Not seen anything about them in a long time so I'd rather try get some info.

Only ever tried reporting  missing elements, went very smoothly. I'd suggest to aim for a set which contains expensive pieces and just pick a bag that would be missing from the box.

So you tell them a bag is missing from the set and they refund the whole order? Don't they just send replacement pieces?

[stevenadams2323]

yeh do they send just the specific bag or the whole order?

[Siam0000]

Do a closed door dna you’ll be fine or Dpd RTs

[Equilibrium]

They use DPD for delivery and returns.  I would imagine you'd have difficulty with them, judging by what I can see online.

Ooft and too heavy for the EB. Think I can see why its not mentioned

Any reason you wanted to do lego direct?  There are countless retailers selling it.  Some will use Evri or have returns processes that can be exploited

I just thought I've already hit amazon etc and lego being a big company might be an easy hit. Will have to look into the others like Zavvi

---

Do a closed door dna you’ll be fine or Dpd RTs

DPD won't just leave the package. They're a lot harder to SE

[m7y]

Has anyone ever done LEGO? Directly to their website. UK based. Any help would be appreciated like who their courier is and how hard it what using what method.

Not seen anything about them in a long time so I'd rather try get some info.

Only ever tried reporting  missing elements, went very smoothly. I'd suggest to aim for a set which contains expensive pieces and just pick a bag that would be missing from the box.

So you tell them a bag is missing from the set and they refund the whole order?  Don't they just send replacement pieces?

Just the parts, that's why i said "I'd suggest to aim for a set which contains expensive pieces and just pick a bag that would be missing from the box.".