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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Kingston Technology SSD SE 09-13-2022, 10:46 AM
#21
(09-13-2022, 05:22 AM)Nevernowhy Wrote: Been busy lately and forgot to update. Eventually the claim was closed and Kingston issued me a refund. Did take a bit of time.
Wonderful, congrats.
I've read a handful of successful SEs In the last day or so. The power of manipulation continues to maintain Its effectiveness, and always will.
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Four Years of Service
Posts: 109
Threads: 8
RE: Kingston Technology SSD SE 09-13-2022, 03:44 PM
#22
(09-13-2022, 08:40 AM)Ordnael92 Wrote: (09-13-2022, 05:22 AM)Nevernowhy Wrote: (09-13-2022, 02:37 AM)mothered Wrote: Did you take action on their decision?
Been busy lately and forgot to update. Eventually the claim was closed and Kingston issued me a refund. Did take a bit of time.
Congratulations! Did it require a lot of back and forth emailing?
The process with chat support was relatively straight forward. They opened an investigation with UPS. When the carrier came knocking, I didn't open my door on 2 attempts before they closed it. Afterward, they offer to reship it but to a more secure address. I declined claiming it was a time sensitive component needed for client, hence a refund would be appreciated since I purchased a replacement else where.
Just note that Kingston and neweggs are 2 companies who actually open investigations with carriers.
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