[Spagoot]

Shift the blame as high as possible, as the guy above me said. Makes them more likely to be sympathetic.

Bruh I had to refund it via bank. Ended up winning and they gave me back my $$. Onto bigger things with PayPal!

Keep calling them and talk to a supervisor. I just had a similar situation as you and told me to dispute it with my bank. Called them up and kept telling them i needed a supervisor and they finally gave in and just gave me a refund as a courtesy.