[ElieMK]

John Lewis returns states they will inspect the items when returning, does this mean they will open up whatever they have and then find out?

If they receive the item back and it is in “factory sealed” then their inspection would be that the item is there.

I’ve done this with argos.
Removed the item without breaking the factory seals and revealed it. Handed it to the cashier. They look at it all around. See it’s still sealed in factory condition and process the refund.