[Edwarddaniel10]

Well true it has been more than 2 weeks and yet nothing at all

[Rednaxela1]

I heard from a friend that Logitech has made some changes and now its gonna be really tough to SE them. Wondering if that is true

What method is this? (If i'm allowed to ask, if i'm breaking forum rules, just delete this comment.)

[mothered]

I heard from a friend that Logitech has made some changes and now its gonna be really tough to SE them. Wondering if that is true

What method is this?

It's more so relative to changes (If any) of Logitech's protocols and guidelines/terms, hence more difficult to SE.

Though, I've yet to come across anything conclusive.

[Jordyn]

I just SE'd Logitech and it was pretty easy. All I said was that "x  and x doesn't work. blah blah blah".  When they were done trying to troubleshoot my problem they asked me for my information. I gave them my info (not real info but real enough for them to  send the product to me)

I just checked my email and noticed I got an email from them telling me they've recieved my RMA package and released my replacement for shipping.

The amount of time it took was about three weeks.


ALSO, using S/N, M/N and P/N from different items does not seem to work. I tried using the M/N and P/N from one mouse and S/N from another mouse (both were the same mouse model).

[mothered]

I just checked my email and noticed I got an email from them telling me they've recieved my RMA package and released my replacement for shipping.

Just as a matter of Interest, what method did you use? I assume the empty box.

By the way, good work.

[Jordyn]

I just checked my email and noticed I got an email from them telling me they've recieved my RMA package and released my replacement for shipping.

Just as a matter of Interest, what method did you use? I assume the empty box.

By the way, good work.

Thanks but I actually never sent anything back as they never asked me to.

[vee3gens]

I just checked my email and noticed I got an email from them telling me they've recieved my RMA package and released my replacement for shipping.

Just as a matter of Interest, what method did you use? I assume the empty box.

By the way, good work.

Thanks but I actually never sent anything back as they never asked me to.

Where did you get your S/N from? Everytime I give them an S/N they always ask for Proof of purchase

[Jordyn]

Just as a matter of Interest, what method did you use? I assume the empty box.

By the way, good work.

Thanks but I actually never sent anything back as they never asked me to.

Where did you get your S/N from? Everytime I give them an S/N they always ask for Proof of purchase

I got it from YouTube. When I talked to them they wanted either the product PID or S/N ( or a receipt if I didn't have a S/N.)

[mothered]

I actually never sent anything back as they never asked me to.

I'm at a loss as to why companies do not request the return of Items when Issuing a replacement.

I understand they simply add It to their list of write-offs, but doing so allows further warranty/refund/replacement exploitation.
The main thing Is, your SE worked.

[Jordyn]

I actually never sent anything back as they never asked me to.

I'm at a loss as to why companies do not request the return of Items when Issuing a replacement.

I understand they simply add It to their list of write-offs, but doing so allows further warranty/refund/replacement exploitation.
The main thing Is, your SE worked.

Hi. So I forgot to ask you this but do you know what UPS will do if they realize there is no "Mr. X/ Mrs. X" at the address "X St. 21"? Will they send me an email or text message about it?
I *think* the house I used as delivery address has people in it lol. It's currently for sale, though, so I'm not sure. Hopefully it's empty.

Cheers.