[stjepan]

I think its account related - as for ftid's they want to make sure with the warehouse if its actually there and have you wait - at last when they get word at the warehouse that the item is not there, you'll be suspected and most likely OFM.

As for LIT - if the account is in good health it should go through. All you gotta do is investigate with the carrier yourself and get word from them that the package is lost in transit - get the ref number and forward it to the amazon rep and quote the carrier saying its lost in transit.

From this point on be aggressive if they make you wait longer periods. Simply explain you did an investigation with them before contacting amazon and you got a response from them in x amount of days - and they can't get a response in weeks ? Also mention you gave the ref number and it is documented that they lost the package and you were further advised to contact amazon so they proceed with the lost claim as it was their label bla bla.

It was lit, and account had myb 100 euros or les spend
So i dont know but it got through izi i just got form fill it in and i got refund thats it nothing else....
If you think what form, its normal form like date, name, order id and so on....
After that 2 days i got my refund