[casperandersen]

So i am in progress trying to SE nintendo.de. I have boxed (via doofen, vouch) but now they need the following from me. Naturally i have none of it.

Code:

Dear Nintendo customer, Thank you for your feedback. In order to help you, I need some data from you. A copy of your bill the switch, a copy of the proof of delivery 1st date of birth 2. Nickname 3. Email, which is connected to an account 4. Serial number from the console 5. 3 games bought in the e-shop For further questions I am at your disposal. Yours sincerely Bianca Zick

[mothered]

What exactly was discussed that triggered their request for the said Information?

Also, what's the actual Item?