[wei]

Hi guys, I am currently trying to DNA Zalando. They started an investigation with the courier and after a week let me know that the parcel should be delivered and that I should ask my neighbors. I told them my neighbors didn't receive anything. They then told me to sign a form which I can only translate as "a statement of law".

In this form they ask for name, address, phone number, confirmation whether I didn't receive the parcel or whether it was incomplete, and my signature. They aren't asking for any legal documents.

While I was talking with customer service I didn't ask what the form was for, so that's why I come here. I tried searching it up but got mixed responses.

Should I sign it? Is this for the refund?