[6000yuval]

I ordered roku premeire and some hard drive both weight less than 100 grams
Heard empty box is the best for this but idk, and yes i wanna refund both

It's unlikely that two picking & packing errors can be made on an order that contains only the two Items.

As such and as stated above, the DNA Is the best option.

Ok thank you very much. But is that a problem if i went to take the package myself? Was i suppose to tell him to leave it in the door?

[mothered]

But is that a problem if i went to take the package myself? Was i suppose to tell him to leave it in the door?

What exactly happened at the time of delivery?

[6000yuval]

But is that a problem if i went to take the package myself? Was i suppose to tell him to leave it in the door?

What exactly happened at the time of delivery?

He waited outside and i went to take the package from him...

[Marvimarv]

Did you sign anything?
- If yes: It is still possible because signatures can be faked easily

Did you not sign anything? Did he take a picture?
- He probably didn't take a picture. So if you did not sign anything and if he did not take a picture he basically helped you do most of the work since there is no way to tell that you actually took it. (If you live in a house with at least another person living)

[6000yuval]

Did you sign anything?
- If yes: It is still possible because signatures can be faked easily

Did you not sign anything? Did he take a picture?
- He probably didn't take a picture. So if you did not sign anything and if he did not take a picture he basically helped you do most of the work since there is no way to tell that you actually took it. (If you live in a house with at least another person living)

Didnt sign anything and no pic. Just asked my name and gave it to me. Tnx i will try DNA then thank you so much😀

[Marvimarv]

Then it is super easy on Amazon. Go and ask them on chat or call them if you are comfortable. Also wait at least 1 or 2 days after it arrived, because you did not know it arrived when you didn't receive it

Also try to be a little emotional on how it was a present or how you really needed it and now it is too late or something similar. Always works better for me

[mothered]

Didnt sign anything and no pic. Just asked my name and gave it to me.

They've basically DNA'd themselves.

A refund/replacement will be forthcoming.

[6000yuval]

Didnt sign anything and no pic. Just asked my name and gave it to me.

They've basically DNA'd themselves.

A refund/replacement will be forthcoming.

Thanks for everyone especially you brother the refund took less than a second. I did even spoke to a rep only to the automatic bot. The bot asked me if it has not arrived and instantly asked me if i want refund said yes and boom less than literally 10 sec. Tnx

[Marvimarv]

Glad it worked out! I am happy for you

[mothered]

the refund took less than a second. I did even spoke to a rep only to the automatic bot. The bot  asked me if it has not arrived and instantly asked me if  i want refund said yes and boom less than literally 10 sec. Tnx

Excellent to read, congrats.

You're now aware to use the same approach with other SEs under similar circumstances.