[daqrinsa]

I called apple today and told them that I am still waiting for my order. The support guy told me it was delivered in 2 boxes on Dec 20th, I said that can‘t be true because I didn‘t received them. He said that DHL states the existence of a signature and he read out my last name. (Maybe my sister signed but maybe not, idk) I told him how that is possible. He read it out again and I said „Well that‘s my last name but I didn‘t sign.“

He was very friendly and hopefully/probably not suspicious at all. He told me that he would open a case for me so there‘s gonna be an investigation to find out what happened.

I should receive an email in the next days asking for my ID or Driver‘s license to verify or falsify the signature DHL got. He told me that with orders below 90 bucks usually it just takes 2 days and very often DHL accepts the claim because it‘s not so expensive (I thought thx for the info my friend ).

He also said that most likely they will contact the driver to talk to him and see if he has a camera in his delivery car to verify that he stopped at our house, that he might look for the person he gave it to or whatever.

I am a little worried and curious at the same time, but still able to chill, as I know I can always say „Ooops I found it“.

As I can‘t estimate my chances yet my plan is to stay persistent but if they push too hard and won‘t refund or send new ones I will send them back as usual on the last day where it‘s possible. This way I won‘t take a financial loss and won‘t have to fight for my money, as it might be a bit complicated because my sister accepted the delivery.

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It was sent by DHL Express and their proof of delivery statement says „ An electronic signature has been captured but cannot be accessed at this time“.