[fenderbassjazz]

"We recently reviewed your account for order activity details. Your order history shows that you have received a high number of refunds for items that were missing from your orders.
We know that occasional problems with orders are expected in the normal course of business. In these instances, a refund or replacement may be issued."

So far only DNA'd 2 items totaling exactly GBP 400.

I'm thinking this may be due to the fact that in the last few weeks, the total amount refunded exceeds the amount kept? These two SE's were spaced out a week apart with a genuine purchase of a computer part in between (~300 GBP), though I'm not quite sure.

Any thoughts?

[mothered]

It's a typical automated message when using the DNA method.

So far only DNA'd 2 items
These two SE's were spaced out a week apart

In future, be sure to allow a bigger gap and also not use the same method In succession.

[fenderbassjazz]

Yeah that's why I tried to EB the airpods but as mentioned in the other post Amazon had it down as it didn't arrive, oh well.

[mothered]

Yeah that's why I tried to EB the airpods but as mentioned in the other post Amazon had it down as it didn't arrive, oh well.

Both methods have no association whatsoever.

The rep who assessed your claim, must've been half-asleep on the job.

[Spooky]

It sounds like as long you wait for a longer period of time in between, it should help. dont go for such a large amount with each refund as well.

[mothered]

dont go for such a large amount with each refund as well.

Precisely.

Alternate between high & low value Items, predominantly focusing on the latter.

[fenderbassjazz]

dont go for such a large amount with each refund as well.

Precisely.

Alternate between high & low value Items, predominantly focusing on the latter.

What do you reckon my limit is?

[mothered]

What do you reckon my limit is?

There are no hard and fast rules, just be realistic/logical about the value.

For Instance, opting for a 5k diamond ring will significantly complicate the SE, most likely to the point of failure.

[ElieMK]

As others have said.

It’s automated and only amazon knows what the exact limit is and duration.

I had an email from them because I returned a few legitimate purchases too close to each other.