[ElieMK]

GoPro told me to contact the courier myself

Nonsense. 

That's why companies open Investigations- to liaise with the carrier, and cross-check their manifest against their own records.

Logitech legit delivered my item on the wrong day, and the lady on logitech phone was so rude to me telling me to go check ups myself, calls are recorded, complaint time to head of customer service here I come