[ElieMK]

GoPro told me to contact the courier myself (it's their job to chase this up). Gonna push to get a replacement sent out instead of a refund. We'll see...

They told me the same thing. My reply to them was basically a fuck you.
Tell them you ordered from them and it’s their responsibility.

They will keep throwing you around and giving you excuses. That’s the beauty that makes this SE so easy.