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Printer
1- Call Epsom
2- Tell them that your Printer ain't connecting to the Internet
3- They will ask if you trying it Wireless or Wired (wifi is option better)
4- Go through their steps and say it still not working
5- They are gonna ask for Serial and address
6- Wait 5-10 days and receive a brand new printer


Bonus:
Model: XP-410
S/n: S52K057075
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[CyanogenMod]

Hm free printers are fun Thanks mate


EDIT: he asked to do remote support and I couldn't talk him out of it.